Frequently Asked Questions

How long until I receive my order?

An order is dispatched within 48 hours of receiving it. We use royal mail first class delivery so you should have your order within 72 hours.

I have paid for my personalized messages so what do I do next?

Any personalized messages can be sent via our online enquiry form or in any email addressed to: mail@thatsweetfeeling.co.uk

How can I pay for my order?

You can pay securely for your order using Worldpay

What is your returns policy?

Once an order has been dispatched you have up to 31 days to return it to us. Once we receive the returned goods we will refund you through Worldpay.

What is the last purchase date for delivery before 25th December?

Thursday 18th December